Privacy Policy
This Privacy Policy describes how Floragleam (“we,” “us,” or “our”) collects, uses, and protects your personal information when you visit, use our services, or make a purchase from floragleam.in (the “Site”).
By accessing or using our Site, you agree to this Privacy Policy. If you do not agree, please do not use the Site or our services.
1. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, or for legal reasons. Updates will be posted on this page with the revised “Last Updated” date.
2. Information We Collect
We collect the following types of personal information depending on how you interact with us:
A. Information You Provide Directly:
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Name, email address, phone number, and shipping/billing address
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Payment details (processed securely via third-party gateways)
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Order information (items purchased, order dates, totals)
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Messages or inquiries you send through our contact forms or chat
B. Information Collected Automatically:
When you browse our Site, we may collect certain information automatically through cookies and similar technologies, including:
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IP address, browser type, and device information
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Pages visited, time spent, and actions taken on the Site
C. Information from Third Parties:
We may receive limited information from service providers such as Shopify (our e-commerce platform) and payment processors, only as necessary to complete transactions or improve service quality.
3. How We Use Your Information
We use your information to:
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Process and fulfill your orders
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Communicate updates, shipping confirmations, or support responses
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Improve our website, services, and customer experience
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Send promotional emails or product updates (only with your consent)
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Prevent fraud and ensure transaction security
4. Cookies
We use cookies to personalize your shopping experience and analyze website traffic.
You can manage or disable cookies through your browser settings, but some site features may not function properly if cookies are disabled.
Learn more about Shopify cookies at shopify.com/legal/cookies.
5. Sharing Your Information
We only share your personal information when necessary, such as:
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With Shopify to operate our online store
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With shipping and payment partners to deliver your orders
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With marketing or analytics providers to improve our services
We never sell your personal data to third parties.
6. Data Retention & Security
We keep your information only as long as necessary to fulfill your orders, comply with legal requirements, or resolve disputes.
While we use industry-standard security practices, no system is completely secure. Please avoid sending sensitive data via unencrypted channels.
7. Your Rights
Depending on your location, you may have the right to:
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Access or request a copy of your personal data
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Request correction or deletion of your data
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Withdraw consent to receive promotional communications
To exercise these rights, email us at support@floragleam.in.
8. Children’s Privacy
Our services are not intended for children under 13, and we do not knowingly collect their information. If you believe a child has shared personal data with us, please contact us for removal.
9. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices. Please review their policies before providing any personal data.
10. International Users
If you are accessing our Site from outside India, please note that your data may be transferred and processed in India or other countries where our service providers operate.
11. Contact Us
For any questions about this Privacy Policy or our data practices, please contact us:
📧 Email: support@floragleam.in
